Frequently Asked Questions
Memberships
How do I sign up for membership?
Click the Members Lounge and then click on Member Benefits and Enrollment. The registration steps are laid out on the page.
What types of membership levels are available?
We offer several membership levels to suit different needs, including Individual Professional, Individual Student and Group Memberships.
Group Membership A: 5-9 Members
Group Membership B: 10-19 Members
Group Membership C: 20+ Members
Membership Pricing is on the Member Benefits & Enrollment Page.
Why should I become a Member?
Membership offers many advantages:
- Free Monthly Webinars – accredited to receive CEUs
- Professional Development Seminars – accredited to receive CEUs
- Networking events to connect with colleagues
- Access to the Resource Library – Webinar Recordings, Research Articles, and more
- Member Directory – public facing for anyone looking to work with a professional or connect with a colleague
- Students: Mentorship and programs
- Career Corner: Members can post positions they are currently seeking to fill.
How do I choose the right membership level?
Review the benefits listed on our Membership Benefits & Enrollment page to see which level is most suitable; Individual Professional Membership, Student Membership or Group Memberships based on how many staff you’ll be registering.
How do I Add someone to my Group Membership?
1. Sign In as the Admin for your Group
2. Select the Additional Tab (beside Profile tab)
3. Enter the Name and Email Address for the person you want to add under your Group Membership
4. Click on Save
5. The Screen will return so that another person can be added to your Group Membership
*You will need to advise the added members to go to the website, Sign In, and request a Password. The will need to go to their email to retrieve the password, then return to the site to sign in and commence entering their Profile and Directory Listing Information.
How do I Delete someone to my Group Membership?
1. Sign In as the Admin for your Group
2. Select the Additional Tab (beside Profile tab)
3. Select the Name of the person you want to Delete under your Group Membership
4. Click on Delete
5. Click on Confirm Delete
6. Click on Save
Member Directory
How do I add my Listing to the Directory?
Once you become a member, the website will send you an email with your password.
Return to the website, enter your User Name and Password.
Once you enter your sign-in information, you will be taken through a series of screens to enter your profile information as well as your Directory information.
*It is important to load a headshot for the directory!
Is there a cost to list on the Professional Directory?
There is no cost to add your listing in the directory. This is one of the Benefits of Membership.
Who can see my directory listing?
The Directory is viewable by anyone visiting the website.
How can I edit my Directory Listing?
1. Sign into your MHPO account.
2. Once signed in, you will be in the editable Profile & Directory information.
3. Make the desired changes and save.
4. If you need to make further changes and are still signed in, click the Sign In button at the top of the screen, and it will bring you back to your Profile information.
Career Corner
How do I post a position on the Career Corner?
Answer coming soon.
What types of positions can be posted?
Generally, positions for Mental Health related profession including student placements and volunteer positions in the area of Mental Health.
How do I apply for a position?
Answer coming soon.
Resource Library
What resources are available in the members-only Resource Library?
The library includes research articles, webinar replay videos and replay of monthly Q&A calls.
How do I access the Resource Library content?
As a member you have full access to the Resource Library. Log in and select the Members Lounge Menu and click on the Resource Library option.
Events & Registration
What resources are available in the members-only Resource Library?
The library includes research articles, webinar replay videos and replay of monthly Q&A calls.
How do I access the Resource Library content?
As a member you have full access to the Resource Library. Log in and select the Members Lounge Menu and click on the Resource Library option.
How can I view upcoming events?
Click on the Calendar Menu to view events for each month. Click on the calendar event to view details about the specific event.
How do I register for an event?
Click on the Calendar Menu to view events for each month. Click on the specific event which will bring you to the Event Details Page. Registration links are at the bottom the Event Details Page.
How can I add my own Event on the MHPO Calendar?
A benefit of being a member of MHPO is that you can have events added to our calendar at no charge. We will also market your event in our Social Media channels.
1. Sign in to your MHPO account
2. Go to the Calendar
3. Click on Add New Event
4, Enter the information on the Add New Event page
5. Add the Event Photo and Description
Hint: If you want single spacing hit shift+return when entering a new line/paragraph
6. Click on Save and Continue
7. A message will be sent to Admin to approve your Event to display on the Calendar
Getting Help
What should I do if I experience payment issues?
If you encounter problems, please try again then contact our support team via Contact Us page and one of our team members will investigate and get back to you.
Who can I contact for website help?
Our team is available via email through the website’s contact form. Visit the Contact Us page and select the Subject that best describes your question/issue. One of our team members will get back to you